To ensure the best outcome for your mug printing, kindly follow the instructions below:

1. Tape the imaged sublimation paper onto your mug, making sure that the image is facing towards the mug.
2. Set the correct temperature and time for your mug press model.
3. Place the mug into the mug press and wait until the temperature has reached the set temperature.
4. Close the mug press - it is normal to see the temperature lower when you close the press, as this has been accounted for.
5. Once the pressing is done, immediately peel off the sublimation paper and dunk the mug in warm water.
6. Leave the mug on the table to dry.

For the time and temperature settings, please refer to the instructions that came with your mug press. If you have purchased a mug press from us, the suggested time and temperature settings can be found above. For any other mug presses, kindly click on the SUPPORT, DOWNLOADS & TEMPLATES tab and download the instructions from there.

Press Temperature: 400°F |  Time: 12-15 minutes (test in your oven for accurate time) | Peel: Hot

1. Please image sublimation paper onto your mug and ensure that the image is toward the mug
2.  Secure the silicone wrap around the mug surface and fasten it at the handle.
3. Verify that the correct temperature and time have been set for the convection oven
4. Place the mug in the convection oven and close the door. 
5. After the timer has gone off, remove the wrap and promptly peel off the sublimation paper. 
6. Dunk the mug in warm water and leave it on the table to dry.